Gift Vouchers

Gift Vouchers

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In order for gift vouchers to be redeemed (taken as payment) on the system, it is essential they are logged onto the system with a unique number. You can use your own reference numbers or let the system generate them automatically, this can be set in the options screen under the 'voucher details' options.

Buying gift vouchers

Gift voucher can be bought by pressing the 'buy voucher' button in the walkin screen. This will open a separate screen in which the following details should be filled in: voucher reference – this needs to be a unique number and should be written on the customers gift voucher; name on voucher – this will be the person who redeems the voucher; authorised by – this is the staff member who sells or authorises the sale of the voucher; date activated – this will then automatically change the expiry date, the valid period can be entered in the box below titled 'expiry period (months)'; the final box is the value of the voucher, you can type in the amount of press one of the shortcut amounts, when you are happy with the voucher details press the ok button. The voucher will appear in the main walkin screen.

Redeeming gift vouchers

When a customer wishes to redeem a voucher all you need to do is type in the unique voucher reference number in the box titled 'enter code' and press the … button. This will display the voucher value as a minus figure in the main product list on the right hand side of the walkin screen and will be reflected in the balance remaining.

Reallocating gift vouchers

If a customer redeems a voucher and you want to give the change back on the same voucher, you simply redeem the voucher as instructed above and then press the buy voucher button. If you generate your own reference numbers add a digit to the end of the existing voucher, for example, change reference number from: 001 to 001a and write this on the customers voucher, if the system generates the number you will need to write the new number on the customers voucher. Then fill in the remaining details and the value should be the change.